We are committed to ensuring that your privacy is protected and we handle your personal information with care. GoldenTouch abides by all applicable laws and regulations, including the (EU) General Data Protection Regulation. This means that we will at least:
Limit the processing of your personal data to only those details that are minimally necessary for the purposes for which they are processed;
Asking for your explicit permission if we need this for the processing of your personal data;
Have taken appropriate technical and organisational measures so that the security of your personal data is guaranteed;
Not pass on personal data to other parties, unless this is necessary for the execution of the purposes for which they were provided;
Are aware of your rights regarding your personal data, want to point them out to you and respect them.
Processing of personal data – customers
Personal data of our customers are processed by GoldenTouch for the following purpose(s):
Communication about your service;
The execution of a service.
Basis for this personal data is
The agreed service, informing or calling about an appointment. For the above purpose(s) GoldenTouch can ask the following personal information from you:
– Telephone number (for business use);
– E-mail address (for business use);
– Date of Birth;
We have taken appropriate technical and organisational measures to protect your personal data against unlawful processing, for example the following measures;
All persons who, on behalf of GoldenTouch, have access to your personal data, are obliged to respect the confidentiality thereof.
We use a username and password policy on all our systems;
We make back-ups of personal data in order to be able to restore them in case of physical or technical incidents;
We regularly test and evaluate our measures;
Our employees are informed about the importance of protecting personal data.
Rights concerning your data
You have the right to inspect, correct or delete personal data that we have received from you. You can also object to the processing of your personal data (or part thereof) by us or one of our processors. You also have the right to have the data you have provided us with transferred to yourself or on your behalf directly to another party. We may ask you to identify yourself before we can comply with the aforementioned requests.
Should we process your personal data on the basis of permission given by you, you always have the right to withdraw this permission.
If you have a complaint about the processing of your personal data, please contact us immediately. If we are unable to resolve the matter with you, this is naturally very annoying. You always have the right to submit a complaint to the Dutch Data Protection Authority, the supervisory authority in the field of privacy protection.
CHAMBER OF COMMERCE
Sint Jansstraat 12, 9712 JM Groningen
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+31 600 600 01